Frequently Asked Questions

  1. What locations to you currently service?
  2. What time do you open and close?
  3. Can I feel safe leaving my car with Pacific Airport Parking?
  4. To meet my flight on time how long should I allow for check-in?
  5. How do I get from your car park to the airport terminal?
  6. On my return how do I pickup my vehicle?
  7. Do you except all payment types?
  8. Do I pay on drop-off or on my return?
  9. Is there a minimum amount of parking days required to use your service?
  10. Ask a question
Q. 1. What locations do you currently service?
A. We currently offer short and long term parking for Melbourne Airport
   
Q. 2. What time do you open and close?
A. We open at 5am and close at 11pm every day of the year except Christmas. Christmas we are open from 6am till midday
   
Q. 3. Can I feel safe leaving my car with Pacific Airport Parking?
A. Yes; our indoor and outdoor parks are fully secured.
   
Q. 4. To meet my flight on time how long should I allow for check-in?
A. Please set aside at least 30min before your required check-in time at your Airport terminal.
   
Q. 5. How do I get from your car park to the airport terminal?
A. Pacific Airport Parking runs free shuttle buses for you and your party on demand to ensure a hassle free transfer
   
Q. 6. On my return how do I pickup my vehicle?
A. Simply give our friendly staff a call once you have landed and we will dispatch our courtesy shuttle to pick you up.
   
Q. 7. Do you accept all payment types?
A. Payment is accepted in Cash, EFTPOS and credit cards MasterCard and Visa. Unfortunately we do not accept Amex and Diners.
   
Q. 8. Do I pay on drop-off or on my return?
A. All payments are taken when dropping off your vehicle, that way when you get home you can simply hop into your car and you’re on your way! If you do stay away for longer, the amount owing is paid upon your return.
   
Q. 9. Is there a minimum amount of parking days required to use your service?
A. We at Pacific Airport Parking realise that you may only have a short trip away, therefore we have no minimum parking days.